Need someone to unpack, assemble and demonstrate your new outdoor furniture? We have you covered with our platinum delivery service for only £99.

This also includes the removal of packaging for recycling purposes.

• Our own fleet of over 40 delivery vehicles delivers our garden furniture nationally throughout the week. 
• Our drivers are fully trained to respect you and your property. 
• We will communicate the progress of your order all the way through to delivery. 
• We will always try to be flexible to make the delivery process as smooth as possible. 

See how our customers rated our product and service on Trustpilot. You'll find we're rated 4.9 out of 5 'Excellent' from over 9,000 positive 5-star reviews.

We offer nationwide delivery from our huge 200,000 sq/ft warehouse in the North West of England.

We ensure careful handling and with no middleman, you can be assured your new furniture will reach you in perfect condition. 

Our fully uniformed delivery teams are fully trained to respect you and your property. 

The drivers will always call ahead prior to arrival to make sure you're at home. 

Have a question about delivery? See our FAQs below.  

See how our customers rated our product and service on Trustpilot. You'll find we're rated 4.9 out of 5 'Excellent' from over 9,000 positive 5-star reviews.

Is Platinum Delivery available on all products?

The Platinum Delivery service is only available on garden furniture. The service is not available with garden accessories, water features, garden heaters and lighting, and all Traeger products.

What are the times and days you deliver? 

We deliver Monday - Saturday (Sunday in high season) from 8am to 8pm

Is it possible to receive my delivery at weekends? 

Yes, this can be arranged (subject to availability). Please call us to arrange after placing your order to check availability. We charge an additional £40 for weekend delivery which is payable on booking. 

Can I specify a time for delivery? 

We always aim to be as flexible as possible, however, it is not always feasable to choose an AM or PM delivery slot. The drivers will always call 30-60 mins prior to their arrival at your property.

How do I arrange delivery if I have special access requirements? 

Upon placing your order, please ensure you notify us of any narrow roads or awkward staircases! This will allow us to plan ahead and make sure your delivery is right the first time. 

What do I do if I want to place my order now but I'm not ready to accept delivery right away? 

Upon placing your order, please inform the team if you're not ready to accept delivery. We will attempt to accommodate you as best we can.

Can I change my delivery address after my order has been placed?

Yes, please call a member of our team on 0161 683 0158 if you wish to amend your delivery details. You will be asked to provide a form of identification via a verification email for this to be optimised. 

Can I collect my order? 

Yes, collection can be arranged by appointment at our Manchester warehouse, please call us to arrange. Upon collection you will be required to provide us with a driving licence or passport. The person that placed the order must collect the items.

Do you deliver internationally? 

No, however we will deliver your items to any shipment company within mainland England, Scotland and Wales but you will have to make your own arrangments from this point onwards.

What do I need to do if I have a question that hasn’t been answered?

Please visit our help centre and speak with a member of customer experience team via live chat or webform who will usually respond within 24 working hours.

Our modular system allows us to help you build the furniture set that maximises your outdoor space.

Talk to our experts in store or on the telephone today, to see how we can make the most of your outdoors.