What are the times and days you deliver?
We deliver Monday - Friday from 8am to 8pm
Is it possible to receive my delivery at weekends?
Yes, this can be arranged. Please call us to arrange after placing your order. We charge an additional £40 for weekend delivery, which is payable on booking.
Can I specify a time for delivery?
You can request a morning or afternoon delivery, please request this when our transport team call you. Our drivers will always call you an hour ahead to let you know we're arriving as well.
How do I arrange delivery if I have special access requirements?
After placing your order, please call us to notify us of any narrow roads, or awkward staircases! By doing so this will allow us to plan for it, and make sure your delivery is right the first time.
What do I do if I want to place my order now, but I'm not ready to accept delivery right away?
When our transport team calls you to make your delivery booking, let us know you're not ready. We can hold your items for up to 90 days in our warehouse.
Can I change my delivery address after my order has been placed?
Yes, please call us to arrange the change between the hours of 9am - 5pm on 0161 683 0158, within 24 hours of placing your order.
Can I collect my order?
Yes collection can be arranged by appointment at our Manchester warehouse, please call us to arrange. Upon collection you will be required to provide us with a driving licence or passport. The person that placed the order, must collect the items.
Do you deliver internationally?
No, however we will deliver your items to a freight forwarder of your choice in the UK, and we will work with them to provide them the information they need to ship the items abroad on your behalf.
What do I need to do if I have a question that hasn’t been answered?
Please use the form below to submit your question, and we will aim to respond within 24 hours.