Our industry leading 7 year guarantee gives you ultimate peace of mind that your new furniture is designed & built to last. Use your furniture knowing that the weave and frame is covered for any manufacturing defects.
Our all weather furniture with no maintenance can be left outside all year round, 12 months of the year. Using a UV treated weave, our furniture is happy in the harshest sunlight and the coldest winters.
We'll be surprised if you don't love our products as much as we do but we understand that sometimes our furniture doesn't quite fit within your garden setting. If this is the case, you can return your goods for a full refund within thirty days after delivery, however, you may be charged with a restocking fee. Your refund will be processed after the product is returned to our warehouse and thoroughly inspected.
WHAT DO I DO IF MY ITEM ARRIVES DAMAGED OR I HAVE RECEIVED THE WRONG ITEM?
In the unlikely event that you receive a damaged item, please contact us within 24 hours of receiving it. It's important to fully inspect your delivery within this time frame and report any damages to us via telephone or email. You will then be instructed to send a follow up email with as much information regarding the damage/s as possible, including photographs. We will look into the matter further and if required will repair, replace or refund all affected products.
If you do happen to recieve an incorrect item upon delivery, please report it to the team as soon as possible so we can rectify the issue quickly.